Question 1

Who is Roof Line for?

Accepted Answer

Roof Line is for independent U.S. roofing-company owners and operators who lose calls or web leads while crews are on job sites. It is built for teams that want a practical lead-response layer without replacing their entire operation.

Question 2

What happens when we miss a call while we are on a job?

Accepted Answer

Roof Line sends a timely first response so the caller knows your company is engaged, then keeps the next action visible for your team. The goal is to protect the opportunity until someone can have a real roofing-company conversation with the lead.

Question 3

Does Roof Line help with web leads too?

Accepted Answer

Yes. Roof Line helps your team respond to web inquiries, keep follow-up moving through SMS and email, and see which leads still need attention while the office and field are busy.

Question 4

Can Roof Line book roofing work for us?

Accepted Answer

Roof Line is response and follow-up software, not a roofing service or a homeowner marketplace. It helps your company answer faster, stay consistent, and track opportunities toward booked work; your team still owns the estimate, sales conversation, and job.

Question 5

Do we need to replace our CRM or change our whole operation?

Accepted Answer

No. Roof Line is designed as a focused lead-response layer around the workflow your roofing company already uses. The starting conversation covers your current tools, missed-call pattern, web-lead flow, and the smallest useful implementation.

Question 6

How does Roof Line pricing work?

Accepted Answer

Roof Line offers monthly plans for independent roofing companies, starting with the published founding-customer offer and standard plan. Public checkout stays conversation-led so we can confirm fit and current scope; authenticated Business members can use the existing secure checkout from Dashboard → Billing.

Question 7

How do we start a conversation?

Accepted Answer

Use the Talk to Roof Line form and tell us where calls or web leads get stuck. You can describe your current process or ask to see a sample missed-call and web-lead response workflow.